Thursday, May 4, 2017

Managing Diabetes with Confidence

Online discussions about diabetes started in the 1980s but dramatically increased in the 2000s. In 2005, the term “diabetes online community” (“DOC” for short) was coined to refer to online forums and content for people with diabetes and their families. Today, some online diabetes forums are accessed by over half a million unique users every year. The National Institutes of Diabetes and Digestive and Kidney Diseases supported work on a paper that would introduce readers to the DOC and discuss reasons for, risks associated with, and research related to the DOC. This article summarizes information from the published paper.
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Why are people turning to the internet for health care support? People with diabetes who follow recommendations for health care visits see their diabetes care team quarterly, which is four times more often than most healthy adults. Still, those visits amount to only a few hours of direct care a year. The Diabetes Hands Foundation uses a symbol adapted from the International Diabetes Foundation’s universal symbol for diabetes. It shows a tiny white sliver in the otherwise blue circle, representing the proportion of time spent with a medical professional each year. The remaining blue represents over 8,000 hours per year during which people have to self-manage their diabetes. It is used to show that peer support from the DOC may be a helpful supplement to medical care so people do not feel alone in managing their diabetes.

Peer support is one of the most common reasons people participate in the DOC. People often feel more comfortable sharing with others who have similar experiences. While some might argue that face-to-face support is best, most people have easier access to the internet. The Pew Research Center reports that 88% of adults use the internet daily and 77% own smartphones.2 Online activities are more prevalent than ever before and are important to everyday health care for many individuals and families affected by diabetes. In addition to the reasons above, people use the DOC for local and global advocacy, self-expression, information and education, data management, and humor.

Who is using the DOC? Most participants are adults with type 1 diabetes and parents of children with type 1 diabetes. However, individuals with type 2 diabetes, latent auto-immune diabetes of adulthood (LADA), and gestational diabetes are also involved. Some health care providers and industry representatives are active in the DOC, as well. The percentages of one online community (TuDiabetes.org) and its Spanish language counterpart (EsTuDiabetes.org) are interesting to note. 50% of the English site’s users have type 1 diabetes, while 20% have type 2 diabetes, and 30% are described as other. The Spanish site is the opposite, with 50% of its users having type 2 diabetes, 20% having type 1 diabetes, and 30% described as other.

How do people participate in the DOC? Some post original content, while others repost the content of others, comment on postings, or simply read posted content. The DOC is made up of many venues:

·       Community forums                  
·       Blogs
·       Videos
·       Podcasts
·       Social media platforms
·       Advocacy and professional organizations
·       Online e-magazines and news
·       Offline contact initiated through DOC activities

What risks are associated with the DOC? As with most online interactions, there are potential risks regarding privacy and security, bad behavior, misinformation, and influence from industry. A study found that online information about various health conditions was accurate only 40% of the time. Fortunately, many websites within the DOC are moderated to reduce these risks. Specific guidelines for patients and families new to the DOC, health care professional participation in the DOC, and industry representatives on the DOC are available at DOC (Tables 2-4).

What are some of the trustworthy DOC websites? There are hundreds of reputable sites. This is a list of some of them that a group of people with diabetes and diabetes educators developed for the Diabetes Hands Foundation:3

Community forums
Children with Diabetes (for parents)
·       Diabetes Daily (all types of diabetes)
·       Diabetes Sisters (women with diabetes)
·      Diabulimia Helpline (for diabetics with eating disorders)
·      My Glu (access through T1D exchange)
·      Tu Diabetes (all types of diabetes)
·      Es Tu Diabetes (Spanish language community)

Advocacy and professional organizations

·       Diabetes Advocates (a program of the Diabetes Hands Foundation)
·       American Diabetes Association (ADA)
·        College Diabetes Network (CDN)
·       International Diabetes Federation (IDF)

Personal blogs

·       Kerri Sparling (t1 adult female patient opinion leader)
·       Scott Johnson (t1 adult male patient opinion leader)
·       Kim Vlasnik(t1 adult female patient opinion leader)
·       Lorraine Sisto (parent of a t1 son)
·       Kate Cornell (t2 adult female)
·       The Type 2 Experience (t2 adult bloggers)

Online e-magazines and news sources

·       A Sweet Life
·       DiaTribe

What does research say about the DOC? Research specific to the DOC is limited. When it has been included in research, it has typically been part of larger interventions and involved only moderated activities. Studies of online resources for people with diabetes or other health conditions have generally found that participants report improvements in knowledge, emotional and social well-being, and confidence in managing their condition. Use of online resources may also increase communication between patients and their health care providers and have a positive impact on those relationships.


Current recommendations are that people with diabetes use the DOC for information and empowerment and that health care providers also become involved in the DOC (following guidelines for their protection) so they may gain insight into how people self-manage their diabetes.

By: Cassandra Vanderpool, MS, RDN, LD
                                                                                                                                                     Extension Diabetes Coordinator

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